1. Eligible application statuses:

    

   • Action Required: Finish Application
   • Action Required: Provide More Information
   • We Are Reviewing Your Application
2. Ineligible statuses (refunds not granted):

    

   • False Information Provided
   • Invalid or Ineligible Passports Provided
   • The Government is Reviewing Your Application
   • Your Documents Are Ready for Download

This applies to all services.

How to Request a Refund

1. Before requesting:

    

   • Confirm your eligibility using this Refund Policy
   • Ensure you are logged into your 247evisa account

3-Step Refund Request Process:

1. Send us an email at [email protected] with your visa details and a clear reason for cancellation.Note: If your application isn’t eligible, we won’t be able to assist.
2. If eligible, we will email you a refund form. Have your registered email and order number ready
3. Submit the form to complete your refund request.

1. Important:

    

   • Refunds may take up to 14 business days to reflect in your account

When Will the Refund Reflect?

• We process approved refunds within 3 business days
• It may take up to 14 business days (Monday–Friday) to reflect in your bank account

If you do not see the amount after 14 business days, please contact your bank

1. Need More Help?

    

   • Visit our Contact Page or send us a mail [email protected]

Review our Terms and Services for more details about our service policies and agreements Refund Policy